Privacy Policy for PosterHud
Last Updated: October 10, 2025
Your privacy is important to us. This Privacy Policy explains how PosterHud collects, uses, and shares information about you when you visit our website, https://posterhud.com, and purchase products from us.
1. Information We Collect
a) Information You Provide to Us
- Order Information: When you make a purchase, we collect personal information from you to fulfill the order. This includes your name, email address, shipping address, billing address, and phone number.
- Account Information: If you create an account, we collect your name, email address, and password.
- Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message, and any other information you may choose to provide.
- Comments: When you leave comments on the site, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.
b) Information We Collect Automatically
- Cookies and Tracking Technologies: We use cookies to operate and improve the Site. Cookies are small data files stored on your browser. We use them to keep track of items in your shopping cart, remember your preferences, and gather website analytics. For more detail, see the “Cookies” section below.
- Analytics: We collect data about how you interact with our Site through services like Google Analytics. This may include your IP address, browser type, device information, pages you visit, and the time and date of your visit.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Fulfill Your Orders: Process your payments, arrange for shipping, and provide you with order confirmations and invoices.
- Provide Customer Support: Communicate with you, respond to your inquiries, and resolve any issues.
- Improve Our Store: Understand how our customers use the Site to improve our products and user experience.
- Marketing and Advertising: To inform you about new products or promotions (if you opt-in) and to provide you with targeted advertising through third-party platforms.
- Protect Our Site: To screen for potential risk, fraud, and to enforce our Terms of Service.
3. Cookies
If you leave a comment or create an account, cookies will be used to remember your details for your convenience, as described in the WordPress default text.
Additionally, as an e-commerce store, we use:
- Essential Cookies: These are necessary for the Site to function, such as keeping items in your shopping cart.
- Analytics Cookies: These help us understand traffic and usage patterns (e.g., Google Analytics).
- Advertising Cookies: These are used to show you relevant ads on other websites (e.g., Pinterest Tag, Meta/Facebook Pixel).
4. Who We Share Your Data With
We do not sell your personal information. We only share it with third-party companies that help us run our business, including:
- Payment Processors: To securely process your payment information (e.g., Stripe, PayPal).
- Shipping Carriers: To ship your order (e.g., USPS, FedEx, DHL). We provide them with your name and shipping address.
- Analytics Providers: To help us analyze website traffic and user behavior (e.g., Google Analytics).
- Spam Detection Services: Visitor comments may be checked through an automated spam detection service.
If you request a password reset, your IP address will be included in the reset email.
5. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we store the personal information they provide in their user profile.
When you place an order through the Site, we will maintain your Order Information for our records for tax and legal purposes unless and until you ask us to delete this information.
6. Your Rights Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct any inaccurate information.
- Request that we erase your personal data.
Please note that we cannot erase data we are obliged to keep for administrative, legal, or security purposes (such as past order records for tax filings).
To exercise these rights, please contact us using the information below.
7. Where Your Data Is Sent
Your data is processed on secure servers. As part of our operations, it may be sent to the third parties listed in Section 4, such as payment processors and shipping carriers, who have their own robust privacy and security policies.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: support@posterhud.com